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Gallagher’s Benefits and HR Consulting division delivers a comprehensive approach to benefits, compensation, retirement, employee communication and workplace culture: Gallagher Better WorksSM. It aligns an organization’s people strategy with its overall business goals and empowers employers to face the future with confidence.
Connect the Dots: See how employee experience across physical, emotional, financial, and career domains directly influences trust—and drives organizational outcomes like productivity, retention, and healthcare costs.
Decode Trust Dynamics: Understand how leader behaviors and individual trust tendencies shape employee perceptions—and uncover the hidden costs of mistrust, including disengagement, turnover, and rising healthcare claims.
Turn Recognition into ROI: Discover how strategic, consistent recognition can be a superpower for trust-building, engagement, and retention.
Think your employees trust you? The data might say otherwise. In this session, uncover what’s really driving (or destroying) trust in the workplace—and what HR leaders can do to turn trust into a competitive advantage. In today’s complex workplace, trust isn’t just a soft skill—it’s a business-critical metric that directly impacts your people strategy. While most leaders believe they're trusted, employee perceptions often tell a different story. This disconnect has real consequences for your talent strategies, and even healthcare costs.
We’ll explore why trust is breaking down—and how to rebuild it. You’ll uncover what data reveals about the role of trust across five generations in the workplace, how individual "trust tendencies" shape leadership influence, and why recognition is more than a morale booster—it's a trust accelerator. Walk away with actionable strategies to foster authentic, two-way trust that fuels performance and elevates the employee experience.
Speakers
kathleen schulz
Global Innovation Leader, Organizational Wellbeing
Gallagher
Kathleen Schulz, MS, CHES
Divisional Vice President
Global Innovation Leader, Organizational Wellbeing
Kathleen Schulz is the Global Innovation Leader for Organizational Wellbeing within Gallagher’s Benefits and HR Consulting division. Kathleen has more than 20 years of experience in designing and implementing wellbeing, fitness, occupational health, EAP, benefits, work/life and organizational development initiatives. Prior to joining Gallagher, Kathleen spent nineteen year’s leading award-winning occupational health and wellness programs at Campbell Soup Company and four years leading the health and wellness programs for NYNEX corporation in New York. Her experience lies in designing integrated approaches to organizational wellbeing by connecting culture, employee behavior, risk, and outcomes.
Kathleen received her MS in Organizational Development with a minor in Health Administration, as well as a Post Graduate Diploma in Occupational Health, from St. Joseph’s University in Philadelphia, PA. She also holds a BS in Cardiovascular Health from Northeastern University in Boston, MA and is a Certified Health Education Specialist (CHES).
She has previously been named a named a Luminary by BenefitsPRO Magazine for transforming and humanizing the benefits business as well as being named a Top 25 National Wellbeing Leader by the Corporate Health & Wellness Association and Corporate Wellness Magazine.