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Nexthink is the leader in Digital Employee Experience (DEX) management software, transforming the digital workplace for millions of employees worldwide. We empower IT teams with AI-driven, user-centric insights needed to proactively optimize technology performance, enhance productivity, reduce tickets, cut costs, and accelerate employee engagement at scale. As a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools, we’re dedicated to continuous innovation, bringing the latest advancements in AI, machine learning, and automation so IT teams can deliver a seamless digital experience for employees everywhere.
Do your HR apps need a makeover?
Clunky interfaces and complex processes in platforms like Workday and PeopleSoft can frustrate users—especially for infrequent tasks like job changes or annual reviews. In this session, you’ll discover how leading HR teams are using AI-powered digital adoption and automation to streamline processes, reduce support tickets, and drive measurable value from HR applications.
Learn how to deliver in-the-flow support and personalized guidance without relying on traditional LMS courses or mass emails. We’ll explore how predictive analytics can pinpoint friction points and proactively improve adoption across the digital employee experience like onboarding, benefits enrollment, and performance reviews. You’ll leave this session with a modern strategy that reduces costs, scales employee enablement, and maximizes your HR application value.
Speakers
Katharine Dahl
Director, Product Marketing
Nexthink
Katharine Dahl is a Product Marketing Director at Nexthink. With over four years of experience at Nexthink and 15 years of experience in SaaS product marketing. As a global thought leader, she helps businesses deliver better digital employee experiences with AI, automation, and digital adoption. Her latest focus is helping to enable employees to reach their full potential with Nexthink Adopt, a DEX-powered digital adoption solution designed to improve workforce technology and fuel enterprise productivity.