Generative AI is moving from novelty to necessity in HR—yet most professionals have only scratched the surface. This hands-on, 4-hour workshop takes you from your first prompt to deploying AI agents, with every concept applied to real HR and L&D scenarios. You'll learn how large language models actually work (and why they hallucinate), then practice prompting techniques: zero-shot, few-shot, RAG, and chain- and tree-of-thought reasoning. We'll adjust model parameters, build reusable prompt frameworks (RTF, RODES, BAB) and persistent system prompts, and pinpoint where AI agents add value. Finally, you'll apply a practical automation blueprint—assessing needs, scoring opportunities on a priority matrix, aligning stakeholders, and building PACE resilience plans—so you leave with skills to use immediately. Bring a laptop and prompt alongside every section.