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AI in HR: What’s Real, What’s Stalled, and What Comes Next
AI’s promise in HR is undeniable, yet adoption and impact remain uneven. New SHRM research reveals a growing gap between what generative AI is technically capable of and how it is being used across HR today. In this session, SHRM’s Thought Leadership team unpacks data spanning 138 specific HR tasks to show where AI is delivering real value. You’ll gain a clear view of how much work is currently automated or AI-assisted, the nontechnical barriers slowing job displacement, and the role of skills, confidence, and anxiety in shaping HR’s AI readiness. The session also explores how effective HR-IT partnerships are enabling progress and where misalignment is holding organizations back. Attendees will leave with a practical, research-backed understanding of today’s AI reality in HR, and clearer insight into where to focus, where to pause, and how to move forward with confidence amid a rapidly evolving landscape.

Speakers

Kenneth Pyle

HR Technology Lead Analyst, SHRM

James Atkinson

VP, Thought Leadership, SHRM

  • Tuesday, Mar 108:30 AM - 9:00 AM PDT
    Grand Ballroom, Grand Ballroom Level
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